Problem DataAgent.Net connection to server has been lost. This may mean a local connection issue or the BullServer Servers are not available. Solution Some possible solutions to try before contacting BullCharts Support. a. Try restarting BullCharts. b. Try restarting your computer and router/modem. This may clear the connection issue. c. […]
How to modify the properties (and colours) of the Candlestick chart
Overview BullCharts includes the option to tweak features of the candlesticks, including the colours of the candles. The available “Colour Method” options include: “Single colour” – Most commonly Black (and white). You can change this to be any other available colour, and this colour will be the colour of the […]
How to show/hide or modify the properties of the Volume plot
It is normal to display the volume pane in the price chart, usually at the bottom of the price chart. But sometimes you might want to hide the volume plot. This Knowledgebase article explains how to show/hide the volume plot as well as customise the volume pane features. To show/hide […]
BullCharts missing start icon
The BullCharts icon maybe missing. a. Browse to C:\Program Files (x86)\BullSystems\BullCharts b. Right hand click on BullCharts.exe (Application) and select Pin to Start.
There was an error with the Relative Strength Comparison Normalised formula
Problem Error 905: The LoadSymbol function could not load XAO. Solution The XAO data is corrupt. For users with BullCharts 4.2 or greater, please download the ASX Data Tool.
Upgrading BullCharts
READ ME FIRST Error 401 Unauthorised – Important note for BullCharts 4.1 Users The User ID maybe be corrupted in BullCharts 4.1. Before you commence the upgrade, please check your User ID under Tools, then Login. It may have additional characters. If so, please remove the extra characters or reenter your […]
A problem occurred while loading weekly data for XAO
Problem A problem occurred while loading weekly data for XAO A problem occurred while loading daily data for XAO For users with BullCharts 4.2 or higher, the data for XAO is corrupted. Solution Download the ASX Data Tool.
How to send the BullCharts Data Downloader Event View log file
To better assist with any support requests regarding the BullCharts Data Downloader, please send us the log file. Go to Tools then Get Daily Data. Select the Event Viewer tab. Next, click Open the log file. 4. The Event log will display. 5. Ctrl + A to highlight all the […]
What’s New in BullCharts iPhone App
BullCharts iPhone App Version 1.2 Add option to temporarily display the password if ‘finger’ trouble entering the password. Option to remember the password. Correct a bug with large watchlists.
Migrating BullUser data: Invalid column name ‘data_source’
Problem During an upgrade to BullCharts, the conversion of the BullUser data for the Portfolio Manager failed. This may occur for users who have the Data Source as Metastock. Solution If you have not been using the Portfolio Manager, start the upgrade process again and deselect the option to migrate […]