Problem Normally weekends and holidays are hidden. However, if your data is not up to date then BullCharts may incorrectly display dates for weekends and holidays creating an appearance of a gap or missing data. Solution Check the settings in the Time Axis Properties from Format menu. Confirm that all […]
Exporting BullCharts data to Metastock
Export data in Metastock format If you a subscriber to BullCharts data, it is possible to export the data to Metastock to be read in other programmes that support the Metastock format. Go to Tools then Get Daily Data. On the Metastock tab, select the exchange that you wish to […]
Your plan does not allow you to access this service
Problem Solution This may be due to a number of different problems. Invalid User ID Some user have a corrupted User ID that affects their access to various reports and features under the Action Menu. Check your User ID is not corrupt.
List of stock exchange databases missing under the Metastock tab of the BullCharts Data Downloader
Problem The list of stock exchanges under the Metastock tab in the BullCharts Data Downloader may be missing. The list is dynamically created when you connect to the main BullCharts server farm. If there is a delay or a timeout then the list can’t be created. Solution Restart BullCharts to […]
Get Daily Data window does not appear
Problem When select Get Daily Data from Tools, the property window does not appear. It is possible the BullCharts Data Downloader programme is not running. Solution Restart your computer and run BullCharts.
TestFlight
Click on the link in the Invitation email. Select Start Testing Make a note of the TestFlight Invitation code. This can only be used once per email address. If required for a second device, please provide a second email address. (The TestFlight Invitation code displayed below is for reference only. […]
Get Latest Data downloading continuously
Problem The daily data may not be automatically updating and hence the chart is not up to date. Collect button displays Downloading continuously and appears to not be responding. This is a known bug when there is no selection under the Metastock tab. Solution Temporary fix is Exit the downloader Please […]
SQL Logic error or missing database. No such table: Hist_Daily
Problem Missing Hist_Daily table may be due to some databases being created as 0 bytes. Solution Upgrade to the latest version of BullCharts. Recommended Even if you think you have the latest version, there may be some bug fixes for your version. Alternatively, select Tools then Preferences. Click on the […]
What’s New in BullCharts 4.4
BullCharts 4.4 This is an upgrade that requires BullCharts to be already installed. Download Upgrade Version F5 Manually be able to refresh all open charts after a download If you have an open chart, the chart will not update with the latest intraday or end of day data until the […]
Comparative Percent Performance Chart
One of the features in BullCharts is the Comparative Percent Performance chart, as shown in the sample below. This particular example is the ten sector indexes of the Australian market, and their individual percentage performance since mid-2009. We can tell at a glance how each of them have been performing […]