BC Data Downloader not found.

Problem

BC Data Downloader not found! message appears when running BullCharts.

The BCDownloader is missing or has been removed. It is likely that an anti-virus programme has deleted BCDownloader.exe.  BCDownloader.exe  runs in the background to download the daily data and maybe regarded by some anti-virus programmes as matching the profile of a virus.

Solution

  1. Please upgrade BullCharts which will reinstall the missing file.
  2. To avoid BCDownloader.exe being deleted again, please add BCDownloader.exe as an exception as an allowed programme in your anti-virus programme.   Please check with the supplier to modify the settings.
  3. Change to a different anti-virus programme.  A few free ant-virus programmes are available.

Trend Micro

Many users are usering Trend Micro.  Here are  notes how to create an exception.

BullCharts Folder

Allow exception for the BullCharts folder – normally C:\Program Files (x86)\BullSystems
https://esupport.trendmicro.com/en-us/home/pages/technical-support/premium-security/1059964.aspx?_ga=2.158232378.1222000346.1528295775-2019464663.1528295775

BullCharts Data Downloader

Add BCDownloader.exe as an exception.

 

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