BullCharts iPhone App Version 1.2 Add option to temporarily display the password if ‘finger’ trouble entering the password. Option to remember the password. Correct a bug with large watchlists.
Migrating BullUser data: Invalid column name ‘data_source’
Problem During an upgrade to BullCharts, the conversion of the BullUser data for the Portfolio Manager failed. This may occur for users who have the Data Source as Metastock. Solution If you have not been using the Portfolio Manager, start the upgrade process again and deselect the option to migrate […]
Intraday charts incorrectly display weekend dates as gaps in the data
Problem Normally weekends and holidays are hidden. However, if your data is not up to date then BullCharts may incorrectly display dates for weekends and holidays creating an appearance of a gap or missing data. Solution Check the settings in the Time Axis Properties from Format menu. Confirm that all […]
Exporting BullCharts data to Metastock
Export data in Metastock format If you a subscriber to BullCharts data, it is possible to export the data to Metastock to be read in other programmes that support the Metastock format. Go to Tools then Get Daily Data. On the Metastock tab, select the exchange that you wish to […]
Your plan does not allow you to access this service
Problem Solution This may be due to a number of different problems. Invalid User ID Some user have a corrupted User ID that affects their access to various reports and features under the Action Menu. Check your User ID is not corrupt.
List of stock exchange databases missing under the Metastock tab of the BullCharts Data Downloader
Problem The list of stock exchanges under the Metastock tab in the BullCharts Data Downloader may be missing. The list is dynamically created when you connect to the main BullCharts server farm. If there is a delay or a timeout then the list can’t be created. Solution Restart BullCharts to […]
Get Daily Data window does not appear
Problem When select Get Daily Data from Tools, the property window does not appear. It is possible the BullCharts Data Downloader programme is not running. Solution Restart your computer and run BullCharts.
TestFlight
Click on the link in the Invitation email. Select Start Testing Make a note of the TestFlight Invitation code. This can only be used once per email address. If required for a second device, please provide a second email address. (The TestFlight Invitation code displayed below is for reference only. […]
Get Latest Data downloading continuously
Problem The daily data may not be automatically updating and hence the chart is not up to date. Collect button displays Downloading continuously and appears to not be responding. This is a known bug when there is no selection under the Metastock tab. Solution Temporary fix is Exit the downloader Please […]
SQL Logic error or missing database. No such table: Hist_Daily
Problem Missing Hist_Daily table may be due to some databases being created as 0 bytes. Solution Upgrade to the latest version of BullCharts. Recommended Even if you think you have the latest version, there may be some bug fixes for your version. Alternatively, select Tools then Preferences. Click on the […]