Go to Tools/Get Daily Data. Click on About. Note the Version number and Date.
How to exit the BullCharts Data Downloader
Problem If your daily data is not updating it maybe because the Downloader is hung displaying Downloading in the Get Daily Data screen. Solution BullCharts Version 4.4 and above Select Exit to stop the Download process. 2. Click Collect Data again. Earlier Versions. Select ^ from the System tray. 2. […]
Online portfolio and watchlists
You are able to create a watchlist for viewing on multiple platforms, BullCharts, WebLink and the BullCharts app. To create an online watchlist The Online Portfolio links with BullCharts and the watchlists in the BullCharts App. in Actions/Prices select Online Portfolios. 2. Select Create New WatchList and add name for the […]
SQL logic error or missing database no such table: P_Portfolios
Problem Your BullUser Portfolio maybe corrupt, missing or 0 bytes. This may occur due to a failed migration of BullUser (Portfolio) from an earlier version. Solutions There are number of options: Restore from a backup If you have made a backup of your databases, you maybe able to restore the […]
Missing toolbars
If you have missing toolbars, it is possible to reset the layout. Check current settings to display toolbars In View/Toolbars, there is a tick against each toolbar that should be displayed. Tick what is required. If there is still a problem, then you may have to reset the toolbars and […]
How many stocks can be displayed in the BullCharts iPhone app watchlist?
The watchlist can display a maximum of 300 stocks. If the watchlist has more than 300 stocks, it will display the first 300 stocks only.
BullCharts is not located in the default location
If the BullCharts registry is corrupt, the upgrade process cannot find the directory of BullCharts. The files need to be manually copied from the c:\temp folder that was created during the upgrade process. 1. Depending on what message you see on screen, select Cancel the Browse For Folder window. 2. […]
How to find your model number and iOS version on an iPhone
For support, you may be asked to supply information on your iPhone. Select the Settings icon. 2. Swipe down and select General. 3. Select About. 4. Swipe down to display the Version and Model number. 5. Send the Version and Model number to support.
How to backup and restore BullCharts user and data files
You may wish to backup your user and data files to move or copy your files to another or new computer or for restoring a failed system. Backup Select Tools then Backup. 2. By default, all user files and stock data files are selected. IMPORTANT If you have just download […]
The remote server returned an error: (401) Unauthorized
Problem Solution 1. Check User ID The User ID maybe be corrupted after an upgrade or incorrect when you are trying to download daily data. Please check your User ID under Tools, then Login. It may have additional characters. If so, please remove the extra characters or reenter your correct […]