BullCharts not start or display – no error messages

BullCharts process appears on Task Manager for awhile then disappears.

If you go to Event Viewer, you will see three errors as shown

If there is Faulting module name: KERNELBASE.dll as shown above, it means the Windows account is corrupt.

The system cannot find the file specified.

The process was terminated due to an unhandled exception.

Technical Note

Missing KERNELBASE.dll


Create New User

Create a user account


If the issue is resolved with the new user account, follow  the steps below :

Fix a corrupted user profile


System Mechanic

System Mechanic may have corrupted the dll.

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