Problem During an upgrade, BullCharts could not be found. Browsing may not solve the problem. Instead reinstall BullCharts. Solution Uninstall BullCharts. This will not remove your custom user files. Install BullCharts for a new machine. It will not overwrite your custom files.
Metastock exported data is not updating regularly
Problem There was some corrupted data on the server that resulted in a chart using Metastock data exported from BullCharts to not be complete with missing days. Solution Download BullCharts 4.4 and install. Delete the relevant folder to that exchange that has the missing data. (See below) Re-download the data. […]
This Metastock folder could not be opened. Reason: Invalid users file (-351)
Problem Missing Metastock folders. Reason: Invalid users file (-351). Solution Delete the highlighted files in the folder you are trying to open.
Windows cannot access the specified device, path or file.
Problem After downloading the upgrade file for BullCharts and attempting to run it, an error message appears. Windows cannot access the specified device, path or file. You may not have the appropriate permission to access the item. Solution It is possible that your virus checking programme is not allowing the […]
ERROR System.NullReferenceException: Object reference not set an instance of an object.
Problem ERROR System.NullReferenceException: Object reference not set an instance of an object. at Weblink.Data.Downloader.Downloader.renderMetastockDbsChkBx() at Weblink.Data.Downloader.Downloader..ctor(Controller controller) at Weblink.Data.Downloader.Controller..ctor() at Weblink.Data.Downloader.Program.Main() Solution 1. Delete config.dat file in C:\Program Files (x86)\BullSystems\BullCharts 2. Then “Get daily data”
Could not contact the server to get the latest available download date!!!
Problem Could not download daily data. Could not contact the server to get the latest available download date!!! The server committed a protocol violation. Section=ResponseStatusLine Solution Please contact BullCharts Support.
How to add a new indicator using the Indicator Builder
If you are provided a script for an indicator, you are able to add to BullCharts via the Indicator Builder. From the Insert menu, select Indicator. 2. Then the Builder tab. 3. Select New. 4. Add a unique name of the indicator. 5. Copy and paste the BullScript code into […]
Failed to save settings. C:\Program files(x86)\BullSystems\BullCharts\BCDataDownloader.exe.log
Problem When downloading data, the BullCharts Data Downloader is not able to write to the log file to C:\Program files(x86)\BullSystems\BullCharts\BCDataDownloader.exe.log Solution 1. Check if a log does exist. Go to C:\Program files(x86)\BullSystems\BullCharts\BCDataDownloader.exe.log If there is no log file, it may mean that the permission of the folder does not allow […]
Database Directory not found
Problem Database Directory not found. Could not connect to the BullCharts database. Solution a. In Tools/Preferences, Files tab, scroll to the bottom for BullCharts Database. b. Click on View Location and check that you have: If they are missing, please contact BullCharts Support.
How to display News Announcements in the Detailed WatchList
It is possible to display an alert for new ASX Announcements as part of the Detailed WatchList. In the Security Manager, right hand click on the name of the portfolio then select Detailed WatchList. 2. From the Format menu, select Current View then Customise Current View… 3. From the Available […]