How to send the BullCharts Data Downloader Event View log file

To better assist with any support requests regarding the BullCharts Data Downloader, please send us the log file.

  1. Go to Tools then Get Daily Data.
  2. Select the Event Viewer tab.
  3. Next, click Open the log file.

4. The Event log will display.

5. Ctrl + A to highlight all the text.

6. From the Format menu, select Copy or use Ctrl+C to copy the log.

7. Then in an email, select Paste from the Edit menu, or Ctrl + V to insert the log into the email.

8. Email to BullCharts Support at info@weblink.com.au

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